Accessibility Statement
Celluplan is committed to ensuring digital accessibility for all Canadians and global visitors, regardless of physical or cognitive ability, assistive technology used, or device type.
01. Our Commitment
At Celluplan, we believe that transparent, objective telecommunications data is essential for informed consumer decision-making. Digital accessibility is not merely a technical checklist—it is a core requirement of equitable consumer empowerment. We are actively committed to ensuring that all users, including individuals with visual, auditory, motor, speech, or cognitive disabilities, have equal access to our comparison tools, educational guides, and contract analysis ledgers.
Committed to All Users
Ensuring every Canadian consumer can independently compare mobile plans, understand overage traps, and exercise their statutory rights.
WCAG 2.1 Level AA
Striving to conform rigorously with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards promulgated by the W3C.
AODA & ACA Alignment
Aligned with Ontario’s Accessibility for Ontarians with Disabilities Act (AODA, O. Reg. 191/11) and the federal Accessible Canada Act (ACA).
02. Measures Taken
To achieve high accessibility standards, Celluplan implements continuous technical and editorial measures across our frontend architecture:
Semantic HTML5 Structure
Pages are built with native semantic elements including <header>, <nav>, <main>, <article>, <section>, and <footer> to establish logical landmark navigation for screen readers.
ARIA Labels & Roles
Interactive components, disclosure panels, toggles, and modal dialogs feature explicit aria-label, aria-expanded, aria-controls, and landmark roles for assistive software.
Full Keyboard Navigation
All links, buttons, inputs, and interactive widgets can be fully navigated and operated using standard keyboard controls (Tab, Shift+Tab, Enter, Space, and Arrow keys) with a logical tab sequence.
Sufficient Color Contrast Ratios
Normal text meets or exceeds the minimum 4.5:1 contrast ratio against backgrounds, while large text, UI components, and badges maintain at least 3:1 contrast in compliance with WCAG 2.1 AA.
Responsive Design & Multi-Device Scalability
Layouts adapt gracefully across smartphones, tablets, and desktops. The interface supports browser zoom up to 200% without horizontal scrolling or content truncation.
Clear Hierarchical Heading Structure
Every page adheres to an orderly heading sequence (<h1> through <h4>) without skipping levels, allowing screen reader users to browse the content hierarchy seamlessly.
Descriptive Alt Text for Informative Images
All informative images, carrier logos, and graphical icons are paired with descriptive alt attributes. Purely decorative elements are tagged with empty alt="" or aria-hidden="true".
High-Visibility Focus Indicators
Interactive elements feature prominent outline focus rings with high visual contrast, ensuring keyboard navigators can always track their active focal point on screen.
03. Known Limitations
Despite our proactive engineering efforts to ensure conformance, we acknowledge that certain technical limitations exist within our data-intensive telecom matrices. We believe in total transparency regarding our current bottlenecks and remediation roadmap:
Complex Telecom Comparison Tables
Multi-carrier comparison tables with 20+ plan attributes (speed tiers, FUP throttling rules, overage billing, hardware financing) can present navigational challenges for screen readers.
We are actively restructuring tabular layouts using ARIA roles (role="table", scope="col", scope="row"), adding textual summary callouts, and providing linear card views.
Third-Party External Documents & Filings
Certain historical CRTC tariff notices, official carrier contract PDFs, or third-party mapping links archived on Celluplan may not fully conform to modern WCAG 2.1 AA criteria.
We provide structured plain-text summaries of key regulatory decisions and carrier contract clauses directly on our platform whenever third-party source files lack accessibility.
04. Feedback & Requests
We genuinely welcome feedback on the accessibility of Celluplan. If you experience any accessibility barrier while browsing our site, or if you encounter difficulties using assistive technologies with our tools, please reach out directly.
Upon request, we will provide alternative formats of any comparison data, research article, or regulatory summary published on Celluplan—such as accessible plain-text summaries, structured CSV spreadsheets, or high-contrast documents—free of charge.
Accessibility Coordinator
Dedicated Accessibility Desk
- Email: [email protected]
- Subject: Accessibility
- SLA: Within 2 business days
05. Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
Celluplan is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not yet fully conform to the accessibility standard (specifically our complex multi-attribute plan comparison tables and certain third-party historical PDFs, as detailed in Section 03).
| Audit Parameter | Standard | Current Verification Status |
|---|---|---|
| WCAG Specification | W3C WCAG 2.1 | Partially Conformant (Level AA) |
| Provincial Mandate | AODA (O. Reg. 191/11) | Compliant / Table Remediation Ongoing |
| Federal Framework | Accessible Canada Act (ACA) | Harmonized Principles |
| Last Formal Review | Technical Audit Cycle | September 2026 |
| Evaluation Methods | Automated + Manual | axe-core automated test suites, Lighthouse audits, VoiceOver & NVDA screen reader walkthroughs, full keyboard path tracing |
Accessibility is an ongoing engineering discipline. Celluplan integrates automated accessibility regression tests into our continuous integration pipeline and reviews all major UI components before release. We are dedicated to systematically eliminating remaining barriers to provide a flawless experience for all users.